Terms and Conditions

We’re streetstyle and we’re here to be your favourite dress.

To ensure we can bring you gorgeous styles we naturally need to set some terms and conditions regarding your order. If you need to know something that you can’t find here, please contact us at [email protected]streetstyle.top and we’ll be happy to help.

1. Terms and Conditions

1.1 By accessing our websites or by placing an order you agree that you will be subject to and will comply with these terms and conditions, including our Privacy Policy.

1.2 We reserve the right to amend these terms and conditions at any time without notice. This could mean that the terms and conditions applicable to future orders are different and as a result we recommend you read these each time you order.

1.3 If you have an order accepted by us, the terms and conditions in force as at the time of that acceptance will apply to your order notwithstanding any subsequent amendment which we may make.

2. Privacy Policy

2.1 At streetstyle we believe that what you get up to in private is your business (we just hope that it involves a gorgeous dress).

2.2 Our Privacy Policy is available here (or by contacting us at [email protected]) and forms part of these terms and conditions. By dealing with us, accessing our websites or by placing an order you acknowledge and agree to our privacy policy.

2.3 Any personal information we collect from you is subject to our privacy policy.

3. Fees and Charges

3.1 We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):

the purchase price of each product that is ordered;
the shipping fee provided to you at the time you submitted your order (“shipping fee”); and
any other fees and charges set out in these terms and conditions
3.2 All fees and charges identified in these terms and conditions and all prices for the products include GST where applicable.

3.3 If you reside outside you may be required to pay sales tax, duty or customs charges. All such charges are your responsibility and are not included in the cost of shipping or the shipping fee. Taxes and customs charges differ depending on each country. Please contact your local customs office if you are unsure of the applicable taxes and customs fees. streetstyle is not responsible for any additional taxes, duty or customs charges that are requested during shipment of your order.

3.4 You acknowledge that we are not required or obliged to match any prices for any products, including matching any prices for a product that is available through an alternative offer.

3.5 Prices for products change from time to time and we do not provide any notice of these changes. Subject to these terms and conditions, once we have accepted your order, we will not change any prices that apply to the products in that order.

3.6 If a product that you have ordered is not available and we are unable to back-order or offer an alternative, then we will provide you with a refund equal to the purchase price of each applicable product within 5-10 business days to your original payment method.

4. Payment Methods
4.1 You must pay the fees and charges owed using one of the following payment or express check-out methods:

American Express;

4.2 If we are unable to successfully process your chosen payment method in a reasonable time, then we may notify you and may cancel your order.

4.3 You authorise streetstyle to debit the amount that is payable for an accepted order from your nominated payment method to pay for the fees and charges.

4.4 You must not pay, or attempt to pay, for products through any fraudulent or unlawful means.

5. Acceptance or Rejection of an Order

5.1 We reserve the right to accept or reject your order, in full or in part, for any reason, including if the requested product is not available, if there is an error in the price or the product description posted on the website or in any marketing material, if there is an error with a discount code redeemed with your order, or any other error or breach of our terms and conditions associated with your order. We may also restrict your order and limit the sales to reasonable quantities as determined in our sole discretion.

5.2 We have no obligation to sell or supply any goods until the order is received and accepted by us at our fulfilment centre.

5.3 If we reject an order we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

6. Changes and Cancellations

6.1 You may not change or cancel your order once submitted. If you need help with your order please contact us at [email protected]streetstyle.top

6.2 We may cancel any order or part of an order (including any orders that we have accepted or for which we have issued a tax invoice) without any liability to you for that cancellation at any time if:

the requested products in that order are not available;
there is an error in the price or the product description posted on the website or in any marketing material in relation to the relevant product in that order ;
there is an error with a discount code redeemed with your order; or
we suspect there has been, or will be, a breach of these terms and conditions or an offers terms and conditions or there has been any fraud or misconduct
6.3 If we cancel an order placed through us then we will endeavour to notify you of that cancellation within a reasonable time after you submit your order.

6.4 We have processes in place to assist in detecting transactions that may be fraudulent or in breach of our terms and conditions. We may contact you by email to confirm your payment or order details and to request that you provide valid identification. If we are unable to confirm these details, we may cancel your order without notification.

6.5 If any payment has been taken for the cancelled order, then the full payment amount will be refunded to your original payment method.

7. Minimum and Maximum Amounts in each Order
7.1 You may only obtain up to 10 units of a given product in each order (there may be lower limits for particular products – we will inform you of these limits when you place the order or within a reasonable time after you submit your order).

7.2 You are not permitted to purchase any items for resale to a third party or for trade purposes. If we have a concern with the quantity of item/s you have ordered, then we may contact you when you place the order or within a reasonable time after you submit your order, and we may cancel your order or limit the quantity of your order at our sole discretion.

7.3 If you wish to place an order that differs from our ordering requirements you will need to contact us at [email protected]streetstyle.top. If we agree to an order that differs from our usual requirements, then you agree that the shipping time may be longer than our usual shipping times.

7.4 If we reasonably believe you are placing multiple orders, whether under the same or different registration details, for the purposes of circumventing the order limits, all such orders may be cancelled by us without notice to you.

8. Unavailable Product

8.1 You acknowledge that a product that you order may be out of stock or temporarily unavailable. If this happens, then we will not be able to provide you with that product.

8.2 Where a product is unavailable we may choose at our discretion to back-order or cancel the order.

9. Shipping

9.1 Shipping is available to selected UPS DHL or FEDEX.

9.2 A shipping fee applies to each order and varies by country, the shipping service you select at check-out and whether an order has met applicable “free shipping” spend thresholds.

9.3 We reserve the right to adjust shipping fees at any time without notice.

9.4 If you will not be home to accept delivery it is your responsibility to ensure there is a safe and secure place for our nominated courier or agent to leave your order.

9.5 It is your responsibility to ensure we have up-to-date details of your shipping address and shipping instructions at the time you place each order.

9.6 You will receive an email when your order has been delivered. You can also track your order in My Account or via the Shop App. If you need help with your order, please contact us at [email protected]streetstyle.top

10. Risk and Title

10.1 Risk and title in the goods the subject of your order passes to you on shipping of the goods to the shipping address specified in your order.

11. Faulty and Incorrect Items

11.1 We will refund, replace faulty items. If you have received a faulty or incorrect item, please contact us at [email protected]streetstyle.top with your order number and photos of the fault or incorrect item tag and will we assist you prior to returning.

11.2 Any refund granted will be made to your original payment method only.

12. Multiple Sizes, Same Style Policy

12.1 To help you find the best fit, when you purchase two or more different sizes of the same item within the same order number and find you want to keep one and return the others, we will gladly refund you.

12.2 The following exclusions apply:
not valid on same items purchased in different sizes across separate order numbers; and
not valid on different items purchased in same sizes; and
not valid on Final Clearance items

12.3 If you return all sizes, you will receive an account credit for one size and a refund for the others.

13. Your General Obligations

13.1 You:

must ensure that your Login email address, password, customer number or other personal details used to access the website or Account are kept in a safe and secure manner;
must notify us by contacting [email protected]streetstyle.top if you are or become aware that there is or has been an unauthorised use of your Login email address, password, customer number or other personal details to access the website or your Account, or any other security breach relating to your Account;
must promptly advise us of any changes to your information provided to us as part of the customer registration process;
are responsible and liable for any person that uses your Login email address, password, customer number or other personal details to order products;
agree that we may charge you for all products that we agree to supply to you that have been ordered using your Login email address, password, customer number or other personal details;
should check the labels on each item before use.
13.2 You must not:

use the website for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;
use the website in a manner or way, or post to or transmit to or via the website any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the website;
make fraudulent or speculative enquiries, purchases or requests through the website;
use another person’s details without their permission or impersonate another person when using the website;
post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;
tamper with or hinder the operation of the website;
knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the website;
use any robot, spider, website search and retrieval application or other mechanism to retrieve or index any portion of the website;
modify, adapt, translate or reverse engineer any portion of the website;
remove any copyright, trademark or other proprietary rights notices contained in or on the website;
reformat or frame any portion of the web pages that are part of the website;
create Accounts by automated means or under false or fraudulent pretences;
use the website to violate the security of any computer or other network or engage in illegal conduct;
take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;
use the website other than in accordance with these terms and conditions; or
attempt any of the above acts or engage or permit another person to do any of the above acts.
14. Warranties
14.1 You warrant that:

all information and data provided by you to us through the website or Customer Care Team (including as part of the registration process) or otherwise is true, accurate, complete and up to date;
the person/s submitting the order and receiving the products at the shipping address or collecting the products on your behalf is authorised by you to do so and is at least 18 years of age; and
you have and will comply with all relevant laws relating to your use of the website and your placement of any order to us.

15.Suspension and Termination

15.1 We reserve the right to refuse service, suspend or terminate Accounts and/or remove or edit content if we, acting reasonably, deem that you have acted in breach of these terms and conditions or have used the website or placed an order in a fraudulent or improper manner.

15.2 If we suspend or terminate your Account under clause 1, we will refund all credits that you are entitled to receive under these terms and conditions by direct deposit to your nominated Account once we have conducted all our verification and other relevant checks.

15.3 We may immediately suspend, terminate or limit your access to and use of the website and/or your Account if:

you breach these terms and conditions and we are of the view that the breach cannot be remedied; or
you fail to remedy the breach within 10 days of our notice to you of that breach; or
required by law; or
if there is an event or circumstances outside of our control which causes us to be unable to comply with all or a material part of our obligations, or results in us being unable to enforce our rights, under these terms and conditions
15.4 You may stop using the website at any time and for any reason.

15.5 We may stop making the website (or any part of it) available without prior notice. If so, any orders that we have accepted will not be affected by this unless the products that have been ordered are no longer available or we are prevented from supplying the products, in which case, we will notify you and will refund to you all valid payments received by us for those products.

If you have any questions or concerns about our Terms and Conditions, please contact us at [email protected]streetstyle.top.